As a service representative, you are the first point of contact for customers and ensure that their needs are met. The job includes activities such as greeting guests, advising and assisting with questions as well as accepting orders and processing complaints. The goal is to provide customers with a pleasant experience and ensure their satisfaction.
As a service worker in Germany, you can expect the following salaries:
As a rule, no specific training is required for service workers, but completed vocational training in the service sector or first experience in customer service is an advantage.
As a service worker, you have the opportunity to work in various industries, such as retail, gastronomy or the hotel industry.
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