Employer profile
Triaphon
Berlin, DEImpact-drivenNon-Profit EnterpriseHealthcareSocial Impact
Impact2Sustainability Goals
Employees11 - 50
Founded2017
LocationBerlin
About Triaphon
triaphon.org is a non-profit gGmbH founded by doctors in 2017, operating a medical interpreting hotline. The organization facilitates 24/7 empathetic communication "at eye level" for patients with language barriers and medical staff. Providing immediate interpreting in 13 languages, with 99% annual availability and an average reachability of 30 seconds, triaphon.org closes a critical healthcare gap. Over 100,000 interpreting assignments and a customer satisfaction rating of 4.8 out of 5 stars demonstrate its significant social impact. triaphon.org also advocates politically for medical interpreting to be recognized as a statutory health insurance benefit, contributing significantly to SDGs 3 and 10.
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Sustainability Goals
Good Health & Well-Being
Enabling accessible healthcare for all
Triaphon provides a medical interpreting hotline that supports communication in 13 languages, preventing misunderstandings and ensuring effective treatment for all patients.
Reduced Inequalities
Fostering equitable access to medical care
Triaphon breaks down language barriers in healthcare, ensuring that patients from diverse linguistic backgrounds receive equivalent treatment and understanding 'at eye level'.
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FAQs
Q1What is triaphon.org's mission?+
triaphon.org is a medical interpreting hotline, founded by doctors, dedicated to facilitating immediate and empathetic communication in healthcare. Its core mission is to overcome language barriers, ensuring understanding "at eye level" for patients and medical staff. This prevents mis-, over-, or under-provision of medical care by enabling clear communication of complex medical information.
Q2What services does triaphon.org offer?+
triaphon.org offers a 24/7 medical interpreting hotline accessible via any phone. The service provides interpreting in 13 languages with guaranteed data protection and transparent billing. The hotline boasts an average reachability of 30 seconds and 99% annual availability.
Q3What impact has triaphon.org made in healthcare?+
Since its founding, triaphon.org has facilitated over 100,000 medical interpreting assignments, with approximately 2,000 assignments monthly. The organization maintains a high satisfaction rating of 4.8 out of 5 stars and partners with numerous hospitals and NGOs, including Sana-Klinikum Hameln, GFO Kliniken Bonn, Doctors of the World, and Caritas.
Q4What is triaphon.org's legal form and orientation?+
triaphon.org is a non-profit gGmbH, founded by doctors in 2017. The organization operates on a non-profit basis and is VAT-exempt, underscoring its social orientation. It also advocates politically for medical interpreting to be recognized as a statutory health insurance benefit.
Q5Which UN Sustainable Development Goals (SDGs) does triaphon.org contribute to?+
triaphon.org primarily contributes to SDG 3 "Good Health and Well-being" by improving access to medical care through language interpretation. Secondarily, the organization supports SDG 10 "Reduced Inequalities" by breaking down language barriers and promoting equal opportunities in healthcare.
Q6Where is triaphon.org headquartered?+
triaphon.org is headquartered in Berlin, Germany. From this location, the organization coordinates its nationwide medical interpreting services.
Q7How large is triaphon.org?+
triaphon.org is a medium-sized organization with 11 to 50 employees. According to LinkedIn data, the company employs 16 staff members.
