CRM (Customer Relationship Management) jobs are about managing and optimizing relationships with customers. The main tasks include analyzing customer data, implementing CRM systems and developing customer retention strategies. Employees in CRM jobs often work with different departments to create a consistent customer experience and increase customer satisfaction.
The average salary for CRM managers in Germany is €47,200 gross per year, which corresponds to a monthly salary of €3,933. This equates to an hourly wage of €24.58.
According to other sources, the average salary for CRM jobs is €49,952 per year, with a monthly gross salary of €4,163. The entry-level salary in the CRM field averages €46,163 gross per year, which translates to a monthly salary of €3,847.
With increasing professional experience, the salary rises. For example, the average salary for CRM specialists with several years of experience is €51,738 gross per year.
There are currently many open positions for CRM managers in Germany, especially in cities like Gelsenkirchen.
For a career in CRM jobs, a degree in business administration, marketing or IT is usually an advantage. Additional training or certificates in CRM systems can improve your chances on the job market. Practical experience through internships or working student positions in the field of customer management is also valuable.
The career opportunities in CRM jobs are diverse. You can develop into a CRM manager, data analyst or project manager in customer management. There is also the opportunity to progress to senior positions with strategic responsibility for customer relationships. With increasing experience and specialized knowledge, international career opportunities can also be considered.