Crm Manager Jobs - Aktuelle Stellenangebote

What do you do as a CRM Manager?

A CRM manager is responsible for managing and optimizing customer relationships in a company. Their tasks include analyzing customer data, developing customer retention and acquisition strategies and implementing and maintaining CRM systems. The CRM Manager also works closely with other departments to ensure a consistent customer experience.

Important skills for CRM managers

Excellent communication skills
Analytical thinking
Experience with CRM software
Project management skills
Customer orientation
Team player
Strategic thinking

What training do you need for the job of CRM Manager?

A degree in business administration, marketing or a related field is usually required for a position as a CRM manager. Knowledge of data analysis and IT is also an advantage. Practical experience in customer relationship management is also important.

Career opportunities as a CRM Manager

As a CRM manager, you have various career opportunities. With the right experience, you can advance to higher management positions, such as Head of Marketing or Director of Customer Relations. You can also focus on specialized areas such as data analytics or customer experience management.