Establish leadership and organizational structures as well as processes to support company strategy and targets using ITIL-Framework., Further development of EAT-IT-Management System., Deliver high quality service to EAT staff to meet customer expectations., Foster strategic key topics digitalization and IT-governance in cooperation with Global Aviation IT and Global Aviation Programs., Act as an interface between EAT business partners and global IT functions to support on any related IT issue., Sustainable setup and management of IT-application and technical infrastructure operations as well as IT-Service Desk., Ensure reliable and safe airline operations and aircraft maintenance by provision of adequate IT-Services., Set and follow-up on IT-objectives in cooperation with management., Coach, inform, support and advise department representatives and other involved resources in dealing with IT-issues., Lead and coach own management team., Ensure properly trained staff are planned, identified, recruited and retained within department., Design, create, critique, evaluate, implement, execute and monitor IT business processes and standards including coordination of interfaces., Define personal targets, identify training needs, and carry out performance evaluations., Run, coordinate and promote Continuous Improvement within the department., Drive IT digitalization., Function as program sponsor for the implementation of the digitalization strategy., Presentation of IT investment and project proposals (BCAs, POAs) towards local and global management boards., Steering of IT based on clear KPIs., Close cooperation with top decision makers within EAT and the Group to achieve mutual results., Ensure right priorities and right course of actions as defined by balanced company goals., Promote a respect- as well as result-oriented style of management and a collaboration culture., Permanent orientation on current IT trends within own industry context.