Act as the primary point of contact for Inside Sales Representatives, offering guidance, coaching, and support to achieve individual and team sales targets., Collaborate with the Regional Sales Manager to establish clear objectives and ensure alignment with company goals., Motivate and inspire the team to maintain a high-performance culture., Monitor and evaluate sales metrics, pipeline activity, and quota attainment for the team., Provide ongoing feedback and implement strategies to improve performance where needed., Assist in the development of sales campaigns and initiatives tailored to the orthopaedic market and country(ies) within your scope., Facilitate daily team huddles and coordinate workload distribution among representatives., Collaborate with cross-functional teams, such as marketing and customer service, to address client needs and opportunities., Oversee CRM usage to ensure accurate reporting, pipeline management, and adherence to sales processes., Provide mentorship and training for new and existing team members on products, sales techniques, and orthopaedic market trends., Identify skill gaps and recommend tailored training opportunities., Conduct shadowing sessions and role-playing exercises to enhance sales effectiveness., Support the team in managing relationships with key orthopaedic accounts, surgeons, and healthcare professionals., Ensure timely and effective follow-up on leads and customer inquiries., Prepare and present regular performance reports and updates to the Inside Sales Leader as well as various Leadership Teams and your Regional Sales Manager peers., Communicate key updates, feedback, and action plans to the team.
