Verbraucherzentrale Baden-Württemberg e. V.

The Verbraucherzentrale Baden-Württemberg is an independent point of contact for consumers, providing comprehensive advice, information, and representation of interests. With a wide range of services, it supports consumers in various areas of life, including Money & Insurance, Digital World, Health & Care, Food, Energy, Environment & Household, Travel & Mobility, as well as Contracts & Complaints.

The Verbraucherzentrale offers a variety of consulting services that are available both online and in person at numerous advisory centers in Baden-Württemberg. Services include, among others, energy consulting, support for retirement planning, assistance with insurance questions, and information on digital topics. In addition, the Verbraucherzentrale provides sample letters to assist consumers in communicating with providers.

The main mission of the Verbraucherzentrale Baden-Württemberg is to strengthen the rights of consumers and support them in their role as informed and self-determined market participants. The organization advocates for transparency, fairness, and sustainability in consumer protection. It operates independently and strives to protect consumers from unfair business practices and represent their interests to politics and business.

Sustainability is a central component of the work of the Verbraucherzentrale. It is involved in projects such as "Healthy and Sustainable Eating on a Small Budget," which helps consumers eat healthily and environmentally consciously without breaking the budget. Additionally, the Verbraucherzentrale provides comprehensive information on energy-efficient renovation and funding options to support consumers in implementing sustainable energy projects.

The Verbraucherzentrale Baden-Württemberg places great importance on education and information. It regularly offers free online seminars on current topics that can be conveniently followed from home. These seminars cover a wide range of topics, from financial education to digital skills. The podcast "Durchleuchtet - der Verbraucherfunk" complements the information offering and highlights current consumer topics.

The Verbraucherzentrale is committed to making its offerings accessible. Information is available in easy language and sign language to facilitate access to important information for all consumers. These efforts underscore the Verbraucherzentrale's commitment to inclusion and equal opportunities.

Overall, the Verbraucherzentrale Baden-Württemberg is an indispensable partner for consumers, convincing with its comprehensive services and commitment to consumer rights and sustainability.

1. http://vz-bw.de/
2. https://www.vz-bw.de/podcast