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    Handbook Germany

    from Berlin

    Handbook Germany is a multilingual information platform that provides orientation to refugees and migrants in Germany. It supports topics such as work, learning, health, and law. The platform promotes integration through digital information and community exchange.

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    Handbook Germany: A comprehensive information platform for newcomers in Germany

    About us

    Handbook Germany is a multilingual information platform specifically designed for refugees, migrants, and other people who have recently arrived in Germany. The project is supported by the association Neue deutsche Medienmacher*innen e.V. and is part of the comprehensive project Handbook Germany: Together – Central digital contact point.

    Key products and services

    Handbook Germany offers a wide range of orientation aids and information that facilitate everyday life in Germany. The platform covers nine different areas:

    • Work: Tips and advice for job searching and career planning.
    • Learning: Information on education and studies.
    • Living: Everyday practices and life assistance.
    • Rights & Laws: Explanations of legal aspects and laws in Germany.
    • Asylum in Germany: Detailed information on the asylum process.
    • Migration to Germany: Guidelines for migration and integration.
    • Family: Information on family life and childcare.
    • Language: Language learning resources and tips.
    • Health: Information on health services and care[2][4].

    The platform also includes a database called Local Search, which makes nationwide support offers for newcomers visible and accessible through a multilingual and user-friendly search engine[2].

    Main mission and values

    The main mission of Handbook Germany is to support people who are new to Germany through digital information, initial consultation, and exchange. This is done on the information platform, in the community forum, and on social media channels. The peer-to-peer approach is central, where information is researched, editorially processed, and presented by people from the respective target groups to increase the credibility and relevance of the conveyed content[2].

    Sustainability goals and initiatives

    Handbook Germany is co-financed by the Asylum, Migration, and Integration Fund (AMIF) of the EU and is supported by the Federal Ministry of the Interior and Community, the Federal Government Commissioner for Migration, Refugees and Integration, the Federal Government Commissioner for Anti-Racism, and the International Rescue Committee. This support enables continuous improvement of the platform to meet the needs of the target groups[2].

    The platform is mobile-optimized and uses social and digital media to share information on an equal footing with users. This includes weekly informational videos, animated clips like Phrase of the Day and What if…?, which convey the Basic Law[2][4].

    Awards and recognition

    Handbook Germany has received numerous awards, including the German Digital Award, the German Prize for Online Communication, and the Smart Hero Award. These recognitions underscore the quality and impact of the platform in supporting migrants and refugees in Germany[2].

    Language diversity and accessibility

    All content is available in eight languages (Arabic, German, English, Farsi, French, Pashto, Russian, and Turkish) as well as Ukrainian to reach a broad audience. The contributions are written in an easily understandable manner and are additionally equipped with a read-aloud function to enhance accessibility[4].

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