
P.S.S. Counselor and child protection case Management Officer
- Location
- Friedrichsdorf, Berlin
- Remote
- On-site
- Employment type
- Full-time, Temporary Work
- Experience
- Mid-Level
- Field
- Social Work & Pedagogy
- Application deadline
- May 29, 2026
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.\n\nCome join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!\n\nEmployee Contract Type:\nLocal - Fixed Term Employee (Fixed Term)\nJob Description:\n\njob-purpose\n\nThe child protection case management and referral Officer is responsible for managing, referring, following up, monitoring and reporting of the child protection cases of the SWCEC project beneficiaries and conduct counselling sessions to the street working children and their parents/caregivers.\n\n- Conduct immediate risk assessment and develop a safety plan for high-risk cases.\n- Obtain informed consent from child/guardian and age-appropriate assent from child before case opening.\n- Conduct intake and vulnerability assessment for eligible children based on project criteria.\n- Develop individual case plans for each child at risk with clear goals, timelines, and required servicesFollow up and refer the cases to a proper source such as CPAN and other relevant services provider for street working children.\n- Maintain confidential case files using CPIMS+\n- Apply case closure criteria upon supervisor approval\n- Conduct advocacy meeting with families of street working children to solve to problem and cases\n- Conducing advocacy session on child protection and case follow up.\n- Participant in monthly CPAN meeting.\n- Follow up the cases discussed in the CPAN meetings and support if is related to our project activities.\n- Maintain daily counselling schedule with children/family\n- Provide counselling sessions with children’s families on monthly basis and maintain case records.\n- Provide life skill sessions for vulnerable children and Prepare children to sheer life/success stories with children in pairs\n- Provide wash up sessions such as sesame garden for vulnerable children.\n- Provide weekly group counselling sessions with vulnerable children according to the prepared schedule.\n- Conduct regular protection monitoring through community-level observations, key informant interviews, and spot checks in identified locations to identify newly arrived or unreported vulnerable children.\n- Provide Psychological First Aid (PFA) for children in acute distress.\n- Identify severe mental health conditions and refer to specialized mental health services.\n- Track referral outcomes and follow up with service providers to ensure service delivery.\n- Maintain data sharing protocols and confidentiality breach notification procedures.\n- Participate in clinical/technical supervision and regular self-care/stress management sessions.\n- Ensure accessibility of PSS activities for children with disabilities or special needs.\n- Document lessons learned and success stories beyond "sheer life stories" for donor reporting.\n- Maintain close cooperation with religious/stakeholder leaders regarding community awareness of children’s rights.\n\nReporting and any other task assigned by PM\n\n- Participant in any job-related meeting nominated by supervisor.\n- Celebrate universal children days, international day for street working children and girl’s day.\n- Prepare monthly job-related report and submit to project Manager.\n- Other tasks assigned by the project manager\n- Adhere to WV Child and Adult Safeguarding policy and standards.\n- To be aware and prepared to implement WV Afghanistan Humanitarian and Emergency Affairs plan under the context of street working children enrichment center interventions.\n\n## KNOWLEDGE, SKILL AND EXPERIENCE\n\n### Required Education, training, license, registration, and/or Certification\n\n1. Associate/diploma degree related to the position\n2. Experiences on conducting counselling for children.\n3. Working experiences with street working children.\n\n### Required Professional Experience\n\n1. Experiences on child protection case referral mechanism.\n2. Computer literacy with good knowledge of MS Office applications.\n3. 3 years of child protection related activities experience with street working children related projects.\n4. Excellent relationship-building skills and the ability to interact effectively with diverse groups.\n\n### Required Language(s)\n\nFluency in English, Dari, and/or Pashto, and Uzbek both written and spoken\n\n### Required travel and/or work environment accommodations\n\nProject is located in Faryab Province, position owner is supposed to work with the most vulnerable community and street working children in Faryab Districts.\n\n### Position’s physical requirements\n\nBeing in good health and physical condition.\n\n### Preferred Experience, Knowledge, and/or other Qualifications\n\n1. Experiences on child protection case referral mechanism.\n2. Computer literacy with good knowledge of MS Office applications.\n3. 3 years of child protection-related activities experience with street working children related projects.\n4. Excellent relationship-building skills and the ability to interact effectively with diverse groups.\n5. Ability to deal with many different types of people and child protection cases\n6. Prior experience working in complex security environments\n\nApplicant Types Accepted:\nLocal Applicants Only
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