Head of Operations (m/f/x)

CO2 emissions in the real estate sector must be reduced quickly. But what is not measured cannot be controlled in a targeted manner: Our live data on consumption and generation in properties enables the most effective use of electricity, gas, heat and water in everyday life.

We are a young Berlin scale-up that supports sustainability and also lives it in our day-to-day business. We are looking for a Head of Operations in Berlin or Heidelberg at the earliest possible date.

Responsibilities

Overall Operational Responsibility for the Rollout: You translate the corporate vision into operational work packages and are responsible for a smart-meter rollout that combines high cycle rates with quality and sustainability.
Building a Resilient Organization: You are responsible for resource and budget planning for the Project and Supply Chain Management teams, establishing sustainable and resilient structures.
Empowering Leadership: You act as a coach for your direct reports, fostering true ownership through OKRs and a collaborative, performance-oriented team culture.
Process Excellence & Automation: In close collaboration with IT, Sales, and Finance, you optimize lead-to-cash processes – eliminating bottlenecks through automation and creating scalable workflows.
Data-Driven Decision Making: You are responsible for setting up and maintaining KPI dashboards for your department, serving as a sounding board and basis for management decisions.

Profile

You hold a successfully completed university degree in business administration, (industrial) engineering, or a comparable qualification with a focus on operations, project management, or SCM.
You bring 8–15 years of relevant professional experience in operations, supply chain, or project management, and have already led 25+ FTEs using indirect leadership methods.
You also have experience in building or scaling operations or volume-driven business models (e.g., multiplying order processing volume while simultaneously reducing percentage costs through automation and process standardization) – ideally within an infrastructure or hardware environment.
Your mindset is hands-on, solution-oriented, structured, and execution-driven.
You are characterized by holistic thinking, strong teamwork skills (cross-functional), and excellent communication skills.
You possess business-fluent German and good English language skills.
Knowledge in the area of smart meter rollouts, metering point operation or the energy industry is an advantage, but not mandatory.

What we offer

A job that lays the foundations for using energy and water sustainably and consciously.
Permanent position with a fixed salary of between EUR 85 - 100 thousand.
Flexible trust-based working hours, part-time option, at least two days of mobile working per week, individual training plan and regular feedback meetings.
Germany ticket or job bike, as well as an office with very good public transport connections.
A green office, terrace, free drinks and ice cream.
Complete technical equipment.
30 vacation days/year.
Company pension scheme.
Family-friendly approach to reporting short-term illnesses in children.

We want open and respectful cooperation in a diverse team!

If you want to be part of it, we look forward to receiving your application.