Technical Support (Pre-Sales): Provide technical support to sales representatives in responding to customer inquiries and Requests for Information (RFIs). Assist in identifying appropriate solutions and technologies., System Design & Application (Pre-Sales): Design and configure water and wastewater systems to meet specific client needs outlined in RFIs and RFPs. Develop detailed system designs and costing including process flow diagrams, piping and instrumentation diagrams, and equipment specifications. Conduct technical reviews of client-provided information to identify potential challenges or opportunities for improved designs or cost savings. Identify opportunities to optimize system designs for cost-effectiveness without compromising performance or reliability., Proposal Development: Prepare detailed technical sections of proposals, ensuring clarity, accuracy, and persuasiveness in conveying the technical merits of proposed solutions. Contribute to the development and maintenance of standardized proposal templates and documentation., Client Presentations (Pre-Sales): Prepare and deliver technical presentations to clients, explaining complex engineering concepts in clear and concise terms to win their confidence and secure the project., Competitive Analysis: Analyse competitor proposals and technical offerings to identify strengths, weaknesses, and opportunities for improvement in the company's own proposals. Contribute to market research initiatives by identifying emerging technologies and trends and assessing their potential impact on the company's product offerings and competitive positioning., Knowledge Management: Share technical knowledge and best practices within the team through documentation, training, and mentorship, to improve the overall technical capabilities of the team.