Own IT support for the Munich office as the senior and primary point of contact., Provide near-desk and hands-on support for incidents, service requests, and workplace issues., Manage and support SaaS tools such as Okta, Microsoft 365, Slack, Atlassian, and Miro., Oversee device lifecycle management (deployment, maintenance, replacements, returns)., Handle onboarding, offboarding, and IT enablement for employees in Munich., Ensure a smooth and secure Apple-focused workplace setup, including remote device management., Collaborate with internal teams and external partners for equipment setup and office IT needs., Contribute to larger IT initiatives, standards, and improvements driven by the central Digital Workplace team., Identify opportunities to optimize processes, automate workflows, and improve documentation., Act as a trusted advisor locally, while aligning with global IT policies and best practices.