Student Assistant IT Operations (gn) part-time (20 hours/week)

We are looking for a

Student Assistant IT Operations (gn)

part-time (20 hours/week), to start as of April 2026.

Providing 1st level technical support via phone, email, ticketing system and in person;
Installation of hardware (workstations, printers, scanners, …) and software components and support their smooth operation and assist in on-boarding and off-boarding of staff;
Create user accounts and email addresses;
Participation in projects around IT service operations;
Creation and maintenance of user manuals and IT support documentation.

Enrolled at a German University for the duration of the contract in an IT focused field of studies. (Hertie students cannot be considered for this opportunity)
Basic knowledge of Microsoft Windows server environment and Microsoft 365;
Excellent oral and written skill in English;
Hands-on approach and pro-active service orientation.

Please submit a CV and a short cover letter via the button below. We will review applications on a rolling basis until the position is filled.

Please contact Aziz Tarbon, Manager IT Operations, for further information about the position.