

TeleDIALOG Fundraising GmbH Deutschland
TeleDIALOG Fundraising GmbH Österreich
editTeleDIALOG Fundraising GmbH Österreich is a market-leading company in the field of telephone fundraising, which has established itself in Germany and Austria for almost 10 years. The company specializes in the telephone support and acquisition of donors for non-profit organizations.
Key Products and Services
editTeleDIALOG offers comprehensive services in telephone fundraising, including:
- Active donor support: Thank-you calls and motivation for long-term support.
- Reactivation of inactive donors: Re-addressing donors whose last payment was more than 12 months ago.
- Acquisition of new donors: Personal approach and motivation to support.
- Donor service: Direct communication with donors, including address changes and cancellations.
Main Mission and Values
editTeleDIALOG's mission is to support donors with warmth and empathy, while keeping the organization's goal in focus. The company's values include Sustainability, Quality, Transparency and Honesty in cooperation with the organizations.
Sustainability Goals and Initiatives
editTeleDIALOG attaches great importance to sustainable support of donors and implements high quality standards in telephone fundraising. The company co-founded the QTFR e.V. (Qualitätszirkel für Telefon-Fundraising e.V. - Quality Circle for Telephone Fundraising) to set these standards. In addition, compliance with the GDPR guidelines is ensured, and no Predictive Dialers are used to preserve the humanity of the conversations.
Partnerships and Successes
editTeleDIALOG works successfully with renowned organizations such as Diakonie - Eine Welt, Greenpeace, Amnesty International, Ärzte ohne Grenzen, WWF, SOS-Kinderdorf Österreich and BirdLife Österreich. These partnerships are based on trust, flexibility and the ability to address donors emotionally and with commitment.