MySecondEar Jobs and more

About MySecondEar

MySecondEar is a leading digital provider of hearing aids and accessories in Germany, revolutionizing the purchase and fitting of hearing aids. With a comprehensive online shop and branches in Berlin, Dortmund, and Munich, MySecondEar offers a unique combination of digital and personal service. The company is committed to modernizing the hearing aid market through innovative solutions and unbeatable value for money.

Products and Services

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MySecondEar offers a wide range of hearing aids from leading manufacturers such as Oticon, Phonak, Signia, and many others. In addition to hearing aids, the range also includes accessories such as batteries, cleaning products, and hearing protection. A special feature is the possibility of remote fitting, which allows customers to conveniently adjust their hearing aids from home via the internet or smartphone. This is supported by an experienced team of audiologists, available both online and in the branches.

Mission and Values

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The mission of MySecondEar is to make access to high-quality hearing aids simple and affordable. The company places great importance on individual and independent advice tailored to the needs of customers. MySecondEar is committed to making excellent hearing accessible to everyone and to making the process of purchasing hearing aids as transparent as possible. Customer satisfaction is always at the forefront.

Sustainability Goals and Initiatives

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MySecondEar is dedicated to integrating sustainable practices into its business operations. This includes promoting rechargeable hearing aids that reduce the need for disposable batteries. The company continuously works to optimize its processes to conserve resources and minimize environmental impact. By digitizing many processes, such as remote fitting, MySecondEar helps to reduce its ecological footprint.

Customer Service and Innovation

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The excellent customer service of MySecondEar is confirmed by authentic customer reviews on platforms like Google and Trustpilot. The company offers a 30-day satisfaction guarantee, allowing customers to test their hearing aids risk-free. Additionally, customers benefit from a six-year free fitting service, ensuring that the hearing aids are always optimally tailored to individual needs.

MySecondEar is proud to transform the hearing aid market through innovative approaches and a strong commitment to customer satisfaction. With a dynamic team of experienced audiologists and creative innovators, the company sets new standards in hearing aid provision.

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