Hamburger Verkehrsverbund (hvv)

The Hamburger Verkehrsverbund (hvv) is a central player in the field of public local transport (ÖPNV) in the Hamburg metropolitan region. Founded on November 29, 1965, the hvv has developed into a comprehensive transport and fare association that covers the Hamburg urban area and surrounding areas in the federal states of Hamburg, Schleswig-Holstein, and Lower Saxony.

• Integrated Transport Offer: The hvv manages the entire transport offer, including bus, ferry, U-Bahn, S-Bahn, A-Bahn, and regional train services. This includes the coordination of transport route networks, timetables, and fares, as well as the equipment of vehicles and stops[2][3][5].
• Unified Tickets and Fares: The hvv offers unified tickets and fares, enabling easy and comfortable use of public transport.
• Customer Service and Passenger Information: The company is responsible for customer service and the provision of passenger information to ensure a user-friendly experience[3][4].

• High-Performance and Customer-Friendly Public Transport: The main mission of the hvv is to provide high-performance and customer-friendly local transport at a fair price. This is done in close cooperation with the responsible authorities and transport companies[2][3][4].
• Sustainability and Digitalization: The hvv is committed to the environmentally friendly and digital development of the transport offer. This includes the introduction of innovative ticketing systems such as the Deutschlandticket and the hvv Any App with check-in/check-out functionality[1][5].

• Environmentally Friendly Mobility: The hvv is working to make the transport offer more environmentally friendly. This includes initiatives such as promoting public transport and integrating sustainable mobility solutions[1][3].
• Accessibility: Another goal is to achieve complete accessibility in public transport. Measures are being implemented, and an online platform for accessibility is being created[1].
• Digital Innovations: The hvv is advancing digitalization in public transport by developing platforms such as the hvvswitch App and the hvv Any System. These innovations aim to make ticketing more comfortable and efficient[5].

• Three-Level Model: The hvv operates according to a three-level model, consisting of the political level (federal states, districts, municipalities), the management level (hvv GmbH), and the creator level (association transport companies). This ensures efficient organization and coordination of public transport[3].
• Partnerships and Collaborations: The hvv works closely with various transport companies, federal states, and districts to ensure optimal service for the population with local transport services[2][3][5].

Thus, the Hamburger Verkehrsverbund is a central pillar of mobility in the region, making a significant contribution to improving public transport through its comprehensive services, innovative solutions, and sustainable goals.

• 1 - https://www.hamburg.de/resource/blob/926982/d587ce5692d7ec975171c17c90de8938/f-07-hvv-data.pdf
• 2 - https://www.hvv.de/de/ueber-uns/der-hvv/unser-verbund
• 3 - https://www.hvv-schulprojekte.de/unterrichtsmaterialien/hamburger-verkehrsverbund/
• 4 - https://www.hvv.de/resource/blob/2506/6f5d8dbd88a1948263ef3b2b7a5825fd/hvv_gesellschaftsvertrag.pdf
• 5 - https://de.wikipedia.org/wiki/Hamburger_Verkehrsverbund