fixfirst

FixFirst is an innovative Berlin-based impact and tech startup dedicated to accelerating the circular economy. The company's mission is to fundamentally change the way we use and repair products.

FixFirst offers a comprehensive SaaS-enabled B2B2C platform that simplifies workflows and collaboration between repair service providers, brands, cities, and other stakeholders. The platform includes several core components:

• fiXi ai: A digital assistant that saves time and resources through AI-powered fault diagnosis, instant quotes, and multilingual support[1][3][4].
• repair +1: Innovative workflows for repair shops, including scheduling, quotes, invoicing, and partner collaboration[1][3].
• circular 360: A comprehensive platform for circular services that covers everything from booking to ordering, customer, partner, inventory, and asset management[1][3].
• fix1.today: A platform that offers repairs in a way reminiscent of Airbnb or Uber, with vetted experts and personalized options[1].

The main mission of FixFirst is to accelerate the circular economy by promoting the repair and reuse of products. The company advocates for a world where repairing products is prioritized and they are kept in use longer. This is to be achieved through the digitization and simplification of circular services and processes[2].

FixFirst has ambitious sustainability goals:

• Extend the lifespan of over 10 billion electronic products.
• Activate over 14 gigatons of emission savings.
• Engage more than 10,000 partner organizations.
• Advance the global circular transformation[2].

The company is also involved in specific initiatives such as the DIN Spec Circularity Check for electronics and compliance with the "Right to Repair" law to promote the reparability of products and develop standards for the circular economy[1][2].

FixFirst seamlessly integrates into existing systems and offers a variety of tools and features, including AI chat assistants, remote video solutions, multilingual support, and detailed partner profiles. The platform is designed to cover all aspects of the repair process, from booking to payment, and is useful for both citizens and customers as well as repair service providers and brands[1][3][4].

With a strong focus on partnerships and the development of standards, FixFirst is working to reduce barriers to product repair and increase efficiency for repair services and brands. The company actively contributes to a sustainable and resource-efficient society.

• 1 - https://www.fixfirst.io/de/
• 2 - https://www.fixfirst.io/de/about-us
• 3 - https://www.fixfirst.io/de/customers
• 4 - https://www.fixfirst.io/de/features
• 5 - https://www.fixfirst.io/about-us