CitizenLab

CitizenLab is an innovative startup dedicated to the digitization of citizen participation and participatory decision-making. The company offers a comprehensive platform that enables local governments to enhance and simplify their interaction with citizens. With a range of tools and features such as the AI Assistant Socrates, Flexible Input Form, Voting Methods, and Form Sync, CitizenLab supports the efficiency and inclusivity of participation processes.

• AI Assistant Socrates: An AI-powered analytics tool that enables comprehensive data analysis to gain better insights into the data collected during citizen participation.
• Flexible Input Form: A customizable form tool that facilitates data collection through various question types and formats.
• Voting Methods: Various voting methods such as Approval Voting, Cumulative Voting, and Participatory Budgeting to involve citizens in decision-making processes.
• Form Sync: A feature that allows offline collected data to be integrated into the online platform through OCR technology, ensuring seamless analysis and reporting.
• Citizen Proposals: An enhanced process for citizen proposals that facilitates co-sponsoring and moderation of proposals, thereby strengthening citizens' influence on the political agenda[1][3][5].

The mission of CitizenLab is to make decision-making more participatory, inclusive, and responsive. The company is committed to strengthening digital democracy and promoting civic engagement. CitizenLab particularly focuses on Goal 16.7 of the United Nations Sustainable Development Goals (SDGs), which calls for responsive, inclusive, participatory, and representative decision-making at all levels[1][5].

CitizenLab is dedicated to measuring and improving the quality and impact of citizen participation. The company emphasizes measuring both the quantity of participants and the quality of influences on actual decisions. By digitizing participation processes, efficiency and transparency are increased, leading to stronger cooperation between government and the public. Examples such as the project in the Belgian city of Liège show that through CitizenLab's platform, up to 15% of the population can participate in participation processes, resulting in a significant increase in trust and cooperation[3][5].

CitizenLab places great importance on security and social responsibility. The company holds various certifications, including B Corp certification, Cyber Essentials, and ISO27001 certification, to ensure the security and protection of data[1]. These certifications underscore CitizenLab's commitment to the highest security standards and social responsibility.

• 1 - https://impact2023.citizenlab.co/who-we-are
• 2 - https://de.wikipedia.org/wiki/Citizen_Lab
• 3 - https://www.businessinsider.de/gruenderszene/allgemein/citizenlab-digitale-buergerbeteiligung/
• 4 - https://citizenlab.ca/about/
• 5 - https://www.impact.citizenlab.co/?lang=de