Backmarket
About Back Market
editBack Market is the leading online marketplace for professionally renewed technology. Our goal is to make used electronic devices like smartphones, laptops, tablets, and more shine in a new light. We work closely with top-notch sellers who undergo strict quality controls to ensure that each device not only works but also meets the highest standards. Our platform offers a wide range of products, including popular brands like Apple, Samsung, and Google, as well as a variety of accessories and household appliances.
Mission and Values
editOur mission is to make renewed technology as attractive and trustworthy as new products. We believe in the power of the circular economy and are committed to extending the lifecycle of electronic devices. This not only reduces electronic waste but also conserves valuable resources. Our values are based on transparency, quality, and sustainability. We want to provide our customers with an environmentally friendly alternative without compromising on quality.
Sustainability Goals and Initiatives
editBack Market is proud to have a positive impact on the environment. For example, a renewed smartphone consumes 91.3% less raw material and 86.4% less water than a new device. Additionally, it generates 89% less electronic waste and emits 91.6% less CO2e. These impressive figures highlight our contribution to reducing the ecological footprint. We are committed to promoting the circular economy and continuously working to make our processes even more sustainable.
Customer Service and Support
editOur dedicated customer service is available to our customers from Monday to Saturday, providing support for all inquiries related to orders and products. We guarantee quick and reliable assistance to ensure our customers are always satisfied. Additionally, we offer a 12-month warranty on all products to ensure a worry-free shopping experience.
Local Partnerships
editBack Market collaborates with local tech experts across Germany to ensure that our products are not only of the highest quality but also locally available. Our partnerships with over 90 locations in Germany allow us to have devices thoroughly tested in German workshops. This not only strengthens the local economy but also reduces transportation efforts and associated emissions.
Back Market is more than just a marketplace – we are a movement for a more sustainable future. Discover the world of renewed technology and become part of our mission to change the way we consume technology.