ECO Installation Quality Specialist
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Intro
The ECO Installation Quality Specialist role at Octopus Energy ECO in Nottingham, UK involves ensuring compliance with government-mandated eco obligation schemes to help customers on low income and benefits improve insulation in their homes. The role requires attention to detail, collaboration skills, and remote work with occasional office visits. Responsibilities include analyzing survey photos, managing end-to-end tasks, building relationships with installers and partners, and inputting information into databases. The ideal candidate should have strong administrative skills, be a team player, thrive in a fast-paced environment, and have previous experience in ECO4/GBIS.
Tasks
- Analyse survey photos and paperwork to ensure compliance with relevant guidance
- Take responsibility for the end-to-end process of allocated tasks
- Prepare notes based on survey analysis for relevant teams
- Build relationships with installer team and external partners
- Input relevant information into internal databases and CRM systems
- Download and organize documents for submission team
- Work remotely and visit Nottingham or Newton Aycliffe offices occasionally
Requirements
- Ability to work remotely and be close to Nottingham or Newton Aycliffe offices
- Team player with strong relationship-building skills
- Strong administrative skills with attention to detail
- Ability to multitask and prioritize effectively
- Thrives in a fast-paced environment with deadlines
- Highly motivated with problem-solving attitude
- Previous experience in ECO4/GBIS is preferred
- Adaptable and enjoys a fast-paced business environment
Benefits
- Unique culture at Octopus Energy
- Opportunity to work autonomously on groundbreaking projects
- Recognition and rewards for hard work
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