Solar Customer Support Specialist (m/f/x)
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Intro
The Customer Support Specialist role at Octopus Energy Services in Coventry, UK involves supporting customers in the post-sales process of solar panels, contributing to the global renewable energy revolution. The role requires strong organizational skills, exceptional communication, a solution-focused approach, empathy, and a passion for green energy technology. The successful candidate will collaborate with survey and installation teams, manage the installation journey, and advocate for the technology. Octopus Energy offers a starting salary of £27,300 per year and a unique and empowering work culture.
Tasks
- Support post-sales process for solar panels
- Collaborate with survey and installation teams
- Ensure smooth customer experience through admin tasks
- Become an expert in solar technology
- Advocate for solar technology
Requirements
- Strong organizational skills
- Ability to adapt to dynamic environments
- Excellent communication skills
- Solution-focused mindset
- Empathy and understanding
- Willingness to take on new challenges
Benefits
- Starting salary of £27,300 per year
- Unique and empowering company culture
- Opportunity for growth and development
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