Customer Care Associate - Korean Speaker
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Intro
The Customer Care Associate - Korean Speaker role at EcoVadis involves providing support to customers via phone, email, and chat to enhance their experience on the platform. The position requires fluency in Korean and English, with proficiency in Mandarin or other languages as a plus. The ideal candidate should have a customer-oriented attitude, excellent communication skills, and an interest in sustainability. EcoVadis is committed to equity, inclusion, and diversity in its hiring process, welcoming applications from individuals with diverse backgrounds and abilities.
Tasks
- Providing support for customers via phone, email, chat
- Developing a comprehensive understanding of the platform
- Capturing insights and reporting
Requirements
- Bachelor or Diploma in Communications or related field
- Fluent in Korean and English
- Customer-oriented attitude
- Good communication skills
Benefits
- Opportunity to be part of global sustainability change
- Career growth
- Work with extraordinary people
- Valued contribution
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