Sales Team Lead
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Intro
The Sales Team Lead position at Octopus Energy Services in Brighton, UK, is a key role in driving the global renewable energy revolution. The Sales Team Lead will be responsible for managing a frontline sales team focused on bringing Low Carbon Energy Products to domestic customers. The ideal candidate will have a proven track record in managing B2C sales teams, a passion for sustainability, and a focus on providing exceptional customer experiences. Key responsibilities include identifying and winning new business, managing sales leads, developing sales pipelines, recruiting and growing the team, and ensuring outstanding customer service. The role also involves collaborating with other sales team managers to drive performance and share best practices.
Tasks
- Manage a sales team to identify and win new business with customers
- Distribute and manage sales leads across the team
- Develop sales pipelines with customers from lead through to delivery
- Implement a performance management culture within the team
- Recruit and grow the team for success
- Forecast team performance
- Ensure outstanding customer service and record customer satisfaction
- Support the team in spreading the word about new products
- Collaborate with other sales team managers to drive performance
Requirements
- Proven track record of managing a B2C internal team
- Focus on performance development, team management, and continuous improvement
- Previous sales management experience in a B2C consultative environment
- Passion for energy technology and decarbonisation
- Focus on customer satisfaction and going above and beyond
- Ability to understand business processes and the overall vision
- Start-up/entrepreneurial mindset
- Technical product knowledge to support low carbon energy use
- Background or interest in Solar is a plus
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