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    6 months ago
    UNHCR, the UN Refugee Agency header
    UNHCR, the UN Refugee Agency logo
    Full-time
    Junior
    31.12.24
    #humanrights#refugees#humanitarianaid

    Digital Communication with Communities (CwC) Assistantbaito Pro Job

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    Intro

    The Digital Communication with Communities (CwC) Assistant position at UNHCR involves working under the supervision of the Senior Protection Officer to strengthen UNHCR CwC strategies and activities with a focus on digital engagement channels. The role includes supporting user testing, expanding projects, designing national CwC strategies, creating content, and coordinating with the protection team for information queries via social media.

    Tasks

    • Support organization of user testing to finetune content and user experience.
    • Assist in the expansion of the project to additional operations to meet evolving needs.
    • Support operations in the effective design of their national CwC strategies.
    • Contribute to the creation of content related to international protection, access to asylum procedures, the exercise of human rights, and integration in host countries.
    • Coordinate with the protection team to respond to information queries via social media, helplines, and chats, while maintaining a record of these interactions.
    • Assist with administrative and programmatic tasks.
    • Perform other related duties as required.

    Requirements

    • 1 year relevant experience in Communications, Journalism, or Media with High School Diploma, or Bachelor's degree in relevant area.
    • Experience with video editing, graphic design software e.g. Adobe Suite and Canvas.
    • Knowledge of existing guidance pertaining to the application of social media and digital tools in humanitarian contexts.
    • Experience working with organizations operating in mixed movements, refugee situations, or other humanitarian contexts.
    • Skills in copywriting and articulating complex concepts in simple terms.
    • Fluency in Spanish and English.
    • Strong organizational and time management skills.
    • Ability to work as a team, including remotely.
    • Strong interpersonal skills.

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