Orbem is an impact-driven deep-tech startup from Munich, Germany. We develop fast, accurate, and accessible imaging solutions that provide access to otherwise unattainable sources of knowledge.

We seek to make a difference – and develop solutions to sustainably feed the world, accelerate the transition to a green economy, and transform disease detection.

Join us on our mission to unleash AI-powered imaging for everything and everyone.

IT Operations Coordinator (f/m/d)

Starting date: ASAP
Our compensation package: €50,000 - €55,000 in yearly salary and up to €5,000 in equity. Additionally, up to €5,000 p.a. in company benefits
Work model: Onsite**,** Munich in Germany

Your role

The main objective of this role is to support the technical changes and projects by coordinating with service provider's, IT team, and resolving small operational tasks while also performing general IT-related office duties and administrative work. The collaboration mode involves working closely with the rest of the team to ensure the successful implementation of new projects and managing multiple projects efficiently on a day-to-day basis.

Your day-to-day

Provide Day-to-Day Technical Support: You will be a key contact for resolving everyday technical issues, helping to keep everything running smoothly. You will assist users by addressing their problems and ensuring systems function effectively.

Resource Coordination: You will assist in organizing and aligning resources to support business needs and operations. Your efforts will help maintain a seamless flow of operations, contributing to overall efficiency.

Project Management Support: You will participate in technology projects and help manage their progress from start to finish. Your role will involve supporting the team in executing projects successfully.

General IT Administration: You will contribute to maintaining the reliability of our IT infrastructure by helping manage network settings, user accounts, and system updates to ensure smooth operation.

Job requirements

Your experiences and skills

Fit to our values

We own every challenge: we enjoy complexity and thrive under uncertainty
We strive for better: we seize any opportunity for growth and challenge the status quo. We are constantly learning and improving
We imagine new frontiers: we think beyond ‘doable’ and ‘reasonable’. We design a sustainable and healthy future together

Experiences and skills

Communication

You are fluent in English and German, enabling you to communicate clearly and concisely. Your patient, empathetic approach and positive attitude allow you to engage effectively with and support others.

Technical Acumen

You demonstrate a basic understanding of computer systems and networks. Familiarity with Windows and macOS and basic troubleshooting skills are essential. A keen interest in technology, a willingness to learn, and basic knowledge of hardware, software, and network connectivity are crucial. Strong problem-solving skills and a proactive attitude will help you assist the team effectively.

Hands-on Approach

Success in this role requires a hands-on mentality, marked by a proactive and engaged approach. You're eager to dive into tasks, using practical skills and adaptability to solve problems. Your willingness to learn by doing and tackling challenges head-on supports both personal growth and team success. This mindset enhances your ability to contribute effectively and improve workflows.

Attention to detail

You have keen attention to detail, ensuring accuracy and thoroughness in every task. Your ability to spot critical details and meticulously document solutions enhances team quality and prevents issues. This precise approach strengthens team outcomes and supports streamlined processes.

Adaptability

You are adaptable, allowing you to navigate changing circumstances and challenges effectively. Your willingness to embrace new ideas and rapidly adjust strategies enhances team performance and resolves issues efficiently. This flexible mindset empowers you to tackle diverse situations and supports continuous improvement, leading to more resilient and effective workflows.

What makes you stand out from other candidates

Previous experience as a working student or intern, preferably in a startup environment
Hands-on experience with Google Workspace
Experience in the Apple Genius Bar or any other customer-facing role
You enjoy coming up with innovative solutions to IT-related problems

What we offer

International Environment: Join a team with 40+ nationalities across 5 continents, all driven by a shared purpose: shedding light on the world’s toughest challenges.

Attractive Compensation Package:

Visa & Relocation Support: Seamless support for your move to Germany.
Learning & Development: €1,750 annual budget for personal growth.
Fitness Membership: Access to Urban Sports Club or Wellpass.
Childcare Reimbursement: Support for Kita/Kindergarten fees.
Deutschland Ticket: Full coverage of public transportation.

Work-Life Integration:

Flexible Hours & Home Office: Work when and where it suits you while meeting business needs.
30 Days Paid Leave: Plenty of time to recharge.
Personal Leave: Flexibility for life’s important moments.
Work from Anywhere: Experience new cultures and environments for up to 60 days per year.

Make a Difference: Join an ambitious, fast-growing team working on breakthrough technology. In our scale-up environment, you’ll have the freedom to lead your projects and make an impact. We provide a platform for you to explore, innovate, and define your vision for the future. At Orbem, we’re committed to helping you discover your strengths, and while we aim to teach you, we also want to learn from you.

Your team

As an IT Administrator, you become part of our diverse and international Corporate Operations team. Learn more about the team members, their work, and their challenges here: www.orbem.ai

_At Orbem, we're committed to building a smart, diverse team, and we recognize that self-doubt can prevent talented individuals from applying. If you feel you don't meet every requirement, we'd love to hear from you anyway!