Server*in (m/w/d)baito Pro Job

Server | Verōnika (m/w/d)

Berlin, Berlin, Germany

Description

The Role

Our Verōnika Server is an advocate and ambassador of service excellence, that understands the critical role that exceeding and maintaining service expectations plays in the success of the Verōnika Restaurant operations. Our Server represent's service excellence by providing kind, knowledgable and humble hospitality, alongside warmth and grace in every interaction with our members and guests. Reporting into the Verōnika Restaurant Manager and Verōnika General Manager, the role entails all aspects of the floor service operations, importantly the thorough and detailed execution of the Verōnika Sequence of Service. Our Server represents Verōnika Restaurant & Bar with hospitality and generosity in every interaction.

Requirements

• 5 + years acting as a Server or similar role in luxury hospitality, food + beverage environments.
• Supply our members and guests with in depth knowledge of all Verōnika food + beverage menu items and ensure the quality of all food + beverage items delivered are consistently meeting the high standards set by the F&B leadership team.
• Thorough and detailed execution of the Verōnika Sequence of Service in a timely and accurate manner; from greeting to order taking, mise en place preparation, assembling and payment processing.
• The capacity to work within an ever-changing environment, assisting to develop operating procedures as the business dictates and the willingness to support in other areas as required to maintain the integrity of the Verōnika Restaurant operations.
• Solution oriented and taking pride in the details, the Server builds, delivers and stewards the moments that define the Verōnika Restaurant experience for our members, and guests.
• Experience in restaurant operations set up, service and pack down for high-end, highly visible entertainment entities.
• Consistently provide thoughtful and personal service with the goal to develop a rapport with members, and guests.
• Aid to instill an excellent work environment, working alongside a diverse group of humans from various experiences, countries, and cultures together centered up teamwork and mutual respect.
• Ongoing attendance at scheduled team trainings to ensure detailed product knowledge, growth and professionalism.
• Follow the standards of service unique to our properties, consistently working to improve the delivery of service, implementing all systems to ensure smooth delivery.
• Attend regular operational meetings to ensure effective coordination and cooperation between museum departments.
• Flourish while working against deadlines while having the ability to be self-motivated, pro-active and to find creative solutions to challenging problems.
• Have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with our members, guests and F&B leadership.

Benefits

All of our employees benefit from great and well developed benefits:

• Company Pension Plan
• Company Health Insurance
• Annual health budget for 13 high-quality services
• Mobility subsidy
• Food subsidy
• Free Admission to our Museum for you and a limited number of Family & Friends
• Discount in Retail
• Paid Time Off
• Training & Development
• As Fotografiska Berlin develops, the existing benefits roster is set to expand - more to come!