Senior IT Operations Engineer (f/m/x)
Jetzt Account erstellen und wir matchen dich automatisch mit den relevantesten Jobmöglichkeiten.
Einführung
The Senior IT Operations Engineer position at IONITY involves ensuring the smooth operation and maintenance of IT systems for managing electric vehicle charging stations. The role includes responsibilities such as maintaining system availability, analyzing and managing incidents, collaborating with stakeholders, overseeing third-party providers, and continuously improving the application and system landscape. The ideal candidate should have experience in e-mobility, proficiency in English, familiarity with IT service management systems and cloud systems, strong database skills, and a proactive and solution-oriented approach to communication and teamwork. The position offers competitive salary and benefits, flexible work-life balance, valuable industry experience in e-mobility, and a diverse and multicultural work environment.
Aufgaben
- Ensure the operation and maintenance of IT charging station management systems
- Maintain system availability according to SLAs
- Analyze and manage 2nd level incidents
- Communicate with stakeholders during critical incidents
- Manage 2nd level problems for permanent resolution
- Oversee third-party providers
- Implement and manage IT changes
- Collaborate with IT architects, software developers, and system engineers
- Monitor and enhance system landscape and monitoring technologies
- Support onboarding of B2B customers to IT backend systems
- Conduct deep analysis of system issues and performance
- Participate in the rolling 'Manager on Duty / On Call' concept
Voraussetzungen
- Experience in e-mobility environment is advantageous
- Proficiency in written and spoken English
- Experience with IT service management systems (e.g., Jira)
- Familiarity with cloud systems (e.g., AWS)
- In-depth knowledge of incident and problem management according to ITIL framework
- Strong database experience
- Experience in automating recurring tasks
- Excellent communication skills
- Demonstrates responsibility and ownership
- Enjoys teamwork and values team success
Benefits
- Competitive Salary & Benefits
- Flexible Work-Life Balance
- Valuable Industry Experience
- Diverse & Multicultural Environment
Verweise auf baito
Du findest gut, was wir machen? Du kannst uns dabei unterstützen. Gib bei deiner Bewerbung an, dass du die Stelle bei baito gefunden hast.