vor 22 Tagen
Entdecke 34 weitere Jobs wie diesen
Jetzt Account erstellen und wir matchen dich automatisch mit den relevantesten Jobmöglichkeiten.
Der folgende Stellentext wurde von uns automatisch zusammengefasst.
Einführung
As an Operations Team Lead (all genders), you will be responsible for leading a growing team of 5 Onboarding and Business Operations professionals. You will play a key role in optimizing processes, driving operational excellence, supporting the company's growth objectives, and maintaining our customer satisfaction!
Aufgaben
- Lead and develop a team of 5 Hubjectees dealing with partner onboardings and Business operations.
- Provide leadership, mentorship, and coaching to team members.
- Ensure team KPIs are met and generate quarterly reports.
- Evaluate team performance and provide regular feedback.
- Keep track of your team’s progress and well-being through regular 1-1s.
- Generate and follow-up on growth plans for your team members.
- Develop and implement efficient operational processes and procedures.
- Identify areas of improvement and implement corrective actions.
- Obtain different department buy-in when necessary.
- Build and maintain strong relationships with internal and external stakeholders.
- Effectively communicate operational updates and progress.
- Address stakeholder concerns and questions in a timely and professional manner.
- Assist in other duties as assigned.
Voraussetzungen
- Proven track record of leading and managing B2B Operations teams.
- 3 years eMobility experience with knowledge of the OCPI, OICP and OCPP protocols.
- Experience in Zendesk, Salesforce, Atlassian tools, and Microsoft tools.
- Fluent English; German and other languages an advantage.
Benefits
- Food & drinks
- Equipment (Laptop etc)
- Learning and development (training budget yearly)
- Hubject Lifestyle (Voiio membership)
- Family-friendly environment (flex working time)
vor 22 Tagen
Verweise auf baito
Du findest gut, was wir machen? Du kannst uns dabei unterstützen. Gib bei deiner Bewerbung an, dass du die Stelle bei baito gefunden hast.