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    vor 14 Tagen
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    Vollzeit
    Junior
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    Junior Operations Manager (M/F/D)

    The DO
    Link zu The DO
    Berlin, Remote
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    Einführung

    We are seeking a proactive and detail-oriented Junior Operations Manager to join our team. In this role, you will support various aspects of our operations, contributing to the smooth running of our systems and processes.

    Aufgaben

    • Assisting with the maintenance and updates of CRM and Learning Management Software
    • Managing and supporting a large cohort of learners
    • Reporting on internal operations and program-specific operations
    • Creating and maintaining dashboards and data visualizations
    • Performing general workforce management tasks
    • Supporting facilitators with online live sessions
    • Collaborating with the operations manager
    • Helping set up complex administrative and technological processes
    • Coordinating and scheduling training sessions across multiple time zones

    Voraussetzungen

    • Proficient in using Workforce Management (WFM) and time-tracking software
    • Experienced with Customer Relationship Management (CRM) systems
    • Adaptable with an ability to forecast operational needs
    • Proficient in reporting and data analysis
    • Expert in data visualization tools
    • Advanced in Excel/Gsheet skills
    • Proficient in capacity planning and resource management
    • Analytical and have problem-solving abilities
    • Fluent in English
    • Experience with SQL, relational databases & Business Intelligence (BI) software
    • Excellent collaborative skills and stakeholder management
    • A degree in Business Administration or a related field
    • Minimum of 2 years of experience in an operational role

    Benefits

    • 30 days of paid leave annually
    • 500 EUR personal development budget + 2 extra days of paid leave for personal development per year
    • Team development budget
    • Company pension scheme
    • Possibility for mobile work (on 50% of the working time)
    • Possibility for remote work, also outside of Germany once a year for up to three weeks
    • Inclusive organization welcoming applicants from diverse backgrounds
    • One two-day team offsite per year
    • Monthly team affairs evening
    • Yearly summer party
    vor 14 Tagen

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