vor 8 Tagen
Vollzeit
Junior
Mid-Level
#sharingiscaring#interessensverband#mobility
Customer Care Agent*in (f/m/x/d)baito Pro Job
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Einführung
Join our international Customer Care department and develop your career while keeping our customers happy through effective support and service.
Aufgaben
- First point of contact for all customers
- Assist customers with ongoing rental, vehicles, app functions, and payment options
- Handle inquiries via phone, chat, and email
- Efficiently solve issues to provide effective solutions
- Filter important information and report malfunctions in the app or vehicles
- Accomplish customer requests with accuracy to provide high-quality service
Voraussetzungen
- Problem solver with a desire to assist customers
- Excellent interpersonal skills
- Familiarity with customer support software is ideal
- Working proficiency in German, Dutch, French, and English
- High level of team spirit and positive attitude
- Ability to deliver a great customer experience
Benefits
- Gross monthly salary of €2,370.00
- Monthly performance-based bonuses
- Additional pay for Sunday, night, and holiday shifts
- Shift schedule determined 4 weeks in advance
- Attractive pension plan
- Choice between monthly MILES credits or Deutschlandticket
- Subsidized Urban Sports Club membership
- Access to discounts from 1,500+ providers
- Flexibility to work from the office in Berlin and from home
- Diverse team with 50+ nationalities
- Personal development through training opportunities
- Amenities like fresh coffee, snacks, and lunch during meetings
- Contribution to regional social projects
vor 8 Tagen
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