vor 13 Tagen
Vollzeit
Junior
Mid-Level
#sharingiscaring#interessensverband#mobility
Customer Care Agent (f/m/x/d) - English + Dutch + French speaking
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Einführung
Join our international Customer Care department and develop your career while keeping our customers happy through effective support and training.
Aufgaben
- First point of contact for all customers
- Assist customers with ongoing rental, vehicles, app functions, and payment options
- Handle inquiries via phone, chat, and email
- Efficiently solve customer issues
- Provide detailed reports/feedback about app or vehicle malfunctions
- Ensure high-quality service by accurately fulfilling customer requests
Voraussetzungen
- Problem solver with a passion for assisting customers
- Excellent interpersonal and communication skills
- Familiarity with customer support software is ideal
- Working proficiency in English, Dutch, and French; German is a plus
- Positive attitude and high team spirit
- Ability to deliver great customer experiences
Benefits
- Gross monthly salary of €2,370.00 plus performance-based bonuses
- Predictable shift schedule determined 4 weeks in advance
- Attractive pension plan
- Choice between monthly MILES credits or Deutschlandticket
- Subsidized Urban Sports Club membership
- Access to discounts from 1,500+ providers
- Hybrid work model with office and home options
- Diverse team with over 50 nationalities
- Opportunities for personal development and training
- Amenities like fresh coffee, snacks, and lunch during meetings
- Contribution to regional social projects
vor 13 Tagen
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