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    vor 13 Tagen
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    Vollzeit
    Mid-Level
    Senior
    #sustainability#finance#esginformations

    Associate Director*in - Account / Client Success Managerbaito Pro Job

    ESG Book
    Link zu ESG Book
    in City of London, Frankfurt am Main, und 4 weitere
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    Einführung

    ESG Book is seeking a dynamic and experienced Account / Client Success Manager to join our sales team, responsible for driving growth and fostering client satisfaction.

    Aufgaben

    • Design, implement, and refine scalable end-to-end processes for client onboarding and success
    • Oversee all stages of the client lifecycle post-closing
    • Develop and implement tailored account strategies
    • Understand clients' ESG priorities, challenges, and goals
    • Support business development by identifying upsell and cross-sell opportunities
    • Identify opportunities for campaigns and distribution channels
    • Gather and analyze client feedback
    • Proactively manage client accounts and resolve issues
    • Work closely with cross-functional teams
    • Generate progress reports for clients and senior leaders
    • Advocate for the value of our solutions
    • Drive customer satisfaction and loyalty

    Voraussetzungen

    • 5+ years of previous experience in financial markets or client-facing roles
    • Proven work experience as a Client Success Manager or similar role
    • Higher economic education with a bachelor’s degree in business or related field
    • Experience with financial institutions, especially banks, and knowledge of ESG preferred

    Benefits

    • Fast-paced environment with passionate people
    • Opportunity to advance knowledge of ESG topics
    • Collaboration with a motivated Executive Team
    • Exposure to a dynamic market
    • Competitive benefits and equity ownership

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